Privacy Policy

Inner Joy and Wellbeing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information, in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

 1. Collection of Personal Information

We collect Personal Information for the primary purpose of providing our services to you, and providing information to our clients. The kind of information we may collect include:

- Name

- Contact Information including email address, phone number, and postal address

- Demographic information such as postcode, preferences, and interests

- Other information relevant to client surveys and/or offers

 2. Use of Personal Information

We may use your personal information to:

- Manage and fulfill your bookings

- Personalize your experience on our website

- Process payments and invoices

- Respond to your inquiries or feedback

- Send you promotional materials and updates about our services, with your consent

 3. Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances including the following:

- To third parties where you consent to the use or disclosure, and

- Where required or authorized by law

 4. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. We undertake to take all reasonable steps to protect the personal information we may hold from misuse, loss, or unauthorized access.

 5. Access to and Correction of Personal Information

You may request details of Personal Information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. You may be required to put your request in writing for security reasons.

 6. Cookies and Web Analytics

Our website may use cookies to enhance user experience. We may also use web analytics tools to analyze website traffic and understand customer needs and trends. 

 7. Complaints about Privacy

If you have any complaints about our privacy practices, please contact us. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

 8. Policy Updates

This Policy may change from time to time and is available on our website. We encourage you to periodically review this policy to be informed of how we are protecting your information.

 9. Contact Us

For any questions or notice, please contact us. 

By using our site, you consent to our online privacy policy. We are committed to ensuring that your privacy is protected. Thank you for placing your trust in Inner Joy and Wellbeing.